Utilities

White papers

Title / Abstract Download PDF Number of pages
IDC Energy Insights white paper—Making energy efficiency even more efficient: How information technology can optimize portfolio management
Utilities and state and federal governments have provided new funding for energy efficiency programs. As funding for energy efficiency ramps up, so do utility-managed energy efficiency programs and these programs can no longer be managed efficiently by ad hoc databases and spreadsheets. Rather, the utility must be able to access one system to effectively manage performance of its portfolio of programs. Two case studies—PPL Electric Utilities (PPL) and NSTAR Electric and Gas (NSTAR)—reveal the benefits of having a centralized energy efficiency information system. 		IDC Energy Insights white paper—Making energy efficiency even more efficient: How information technology can optimize portfolio management 19 / 446 KB
IT Governance and Managed Services
While outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer. 		IT Governance and Managed Services 7 / 211 KB