Utilities

White papers

Title / Abstract	Pages / file size
Governance-Based Access Control (GBAC): Enabling improved information sharing that meets compliance requirementsAs government regulations and customer and citizen demands continue to increase, organizations must find a way to implement a more sophisticated access control scheme. GBAC is one viable solution that helps organizations facilitate robust information sharing, while managing and mitigating risks.	13 / 994 KB
IDC Energy Insights white paper—Making energy efficiency even more efficient: How information technology can optimize portfolio managementUtilities and state and federal governments have provided new funding for energy efficiency programs. As funding for energy efficiency ramps up, so do utility-managed energy efficiency programs and these programs can no longer be managed efficiently by ad hoc databases and spreadsheets. Rather, the utility must be able to access one system to effectively manage performance of its portfolio of programs. Two case studies—PPL Electric Utilities (PPL) and NSTAR Electric and Gas (NSTAR)—reveal the benefits of having a centralized energy efficiency information system.	19 / 446 KB
IT Governance and Managed ServicesWhile outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer.	9 / 1 MB