Telecommunications and media

White papers

Title / Abstract Download PDF Number of pages
Addressing the challenges of cloud order orchestration and provisioning
Cloud provisioning is an often overlooked challenge. This paper provides advice on how to automate highly complex tasks, as well as provide up and down provisioning.
Addressing the challenges of cloud order orchestration and provisioning 10 / 385 KB
Cloud billing: The missing link for cloud providers
One of the key attributes of cloud computing is that customers consume resources as a service and pay only for what they use, which leads to important billing ramifications cloud computing providers need to understand. This paper covers the different components of cloud computing and their impact on billing to help providers competitively charge for their offerings.
Cloud billing: The missing link for cloud providers 11 / 489 KB
CSPs in the Next Decade
The bar has been raised for communication service providers (CSPs). The high barriers to entry in the former elite telecom industry have been torn down, leaving a brutally competitive market with new players. In addition, expanding service and product overlap among CSPs is making it more and more difficult to gain an edge. This paper examines the playing field and market dynamics, as well as strategy options for traditional legacy telecom providers seeking to transform into agile CSPs providing next generation services.
CSPs in the Next Decade 13 / 300 KB
IT Governance and Managed Services
While outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer.
IT Governance and Managed Services 7 / 211 KB
Mashed Services and Business Models Enabled by Next Generation Operations Systems and Software (NGOSS)
Coauthored by Deutsche Telekom Laboratories and CGI for The Forum for European ICT Professionals, this paper discusses how NGOSS can support the operator to reduce costs, react more quickly in digital markets, foster operator control and support new business models.
Mashed Services and Business Models Enabled by Next Generation Operations Systems and Software (NGOSS) 20 / 723 KB
Order Orchestration
With the advent of IP-based products and services and a significant increase in competition, CSPs will be introducing an avalanche of heterogeneous products and services. Turning order orchestration to a competitive advantage is key to CSP success and, in some cases, even survival in the highly competitive CSP environment. The paper examines the ramifications on dynamic order orchestration and different strategies CSPs can adopt.
Order Orchestration 18 / 652 KB
Unified Communications: The power to transform
Unified Communications (UC) offers the ability to significantly improve how individuals, groups and organizations interact and collaborate. This paper discusses UC’s adoption and benefits and offers advice on how to build an effective UC roadmap.
Unified Communications: The power to transform 11 / 228 KB