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Building an effective stay back team to gain maximum value from an outsourcing agreementThis paper provides advice on for defining and building the team, highlights industry best practices, and provides recommendations for the team's role, size and required skill set. |
8 / 457 KB |
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Business Intelligence - Enabling Transparency across the EnterpriseOne of the largest hurdles an enterprise faces is the need to efficiently and accurately measure and analyze corporate performance at the strategic and tactical levels. However, the frequent lack of definition of proper performance metrics and deficient reporting and analysis capabilities result in difficulty translating data into usable and actionable information. |
11 / 882 KB |
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Business intelligence: Seven steps to improved business intelligence through data discoveryThis paper discusses how two large enterprises optimized their BI performance through data discovery and outlines seven steps for effectively pursuing and implementing a data discovery approach to BI. |
6 / 172 KB |
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Executive Management of Information SecurityIn today's technology-driven business world, it has become critically important for companies to safeguard their information assets, systems and networks. While the technology revolution has generated vast benefits, it has also exposed companies to new risks and liabilities. |
6 / 147 KB |
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Governance-Based Access Control (GBAC): Enabling improved information sharing that meets compliance requirementsAs government regulations and customer and citizen demands continue to increase, organizations must find a way to implement a more sophisticated access control scheme. GBAC is one viable solution that helps organizations facilitate robust information sharing, while managing and mitigating risks. |
13 / 994 KB |
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IT Governance and Managed ServicesWhile outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer. |
9 / 1 MB |
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Open source 2.0 for content management systems: Embracing open source technologies to increase savings and achieve other advantagesThis paper explores the rise in open source content management systems, along with the main arguments for and against their adoption. It also summarizes how one financial institution—Scotiabank—has benefited from its transition to an open source CMS. |
3 / 32 KB |
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Preparing Your Organization for a Federated CMDBTo help clients harness the opportunities associated with creating a CMDB, this paper identifies the benefits organizations can achieve when a CMDB is developed and provides recommendations on how to get started on its implementation. |
9 / 849 KB |
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Public Keys Encryption and digital signature: How do they work?This article is a starting point to get a feel for a vast area named PKI (Public-Key Infrastructure). This includes the mechanics described in this article as well as an ensemble of software, hardware and processes governed by rules and standards converging to the high level of Trust required and expected by the Industry. |
12 / 163 KB |
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Unified Communications: The power to transformUnified Communications (UC) offers the ability to significantly improve how individuals, groups and organizations interact and collaborate. This paper discusses UC’s adoption and benefits and offers advice on how to build an effective UC roadmap. |
11 / 228 KB |
