Managed application services

White papers

Title / Abstract Pages / file size
Application Portfolio RationalizationThis paper takes a look at the topic of application portfolio rationalization (APR). It discusses how APR is both an immediate and long-term strategy for improving agility, reducing costs and maintaining profitability. 3  /  78 KB
Application rationalization: a powerful catalyst for IT consolidationThis CGI white paper discusses how application portfolio rationalization is a powerful catalyst for state and local government IT consolidation and transformation initiatives when based on a rigorous assessment aligned with organizational goals and proactive efforts to manage change. 7  /  1 MB
Building an effective stay back team to gain maximum value from an outsourcing agreementThis paper provides advice on for defining and building the team, highlights industry best practices, and provides recommendations for the team's role, size and required skill set. 8  /  457 KB
Composite applications: Where have all the mashups gone?This paper discusses the three pillars of a successful composite application platform: solid IT governance, service-enabled enterprise, and productive mashup development platform. 4  /  78 KB
IT GovernanceCGI’s approach and experience in using governance to drive business value within managed services engagements (Listen to the complementary podcast.) 3  /  164 KB
IT Governance and Managed ServicesWhile outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer. 9  /  1 MB
SmartsourcingEnterprise resource and support strategies in a "delivery from anywhere" world 9  /  327 KB
Taking the long view to SAP value: The SAP go-live date is just "the end of the beginning"Learn how to avoid the mistake and cost of rushing into a SAP implementation without planning for long-term maintenance and support. 9  /  298 KB
Why Managed Services and Why Not Staff Augmentation?While staff augmentation can lower costs, organizations only pay for inputs – there's no incentive for the provider to lower risks or guarantee improved operations. In contrast, true managed services delivers outcomes aligned with business objectives. This paper provides an overview of why the managed services model is superior to staff augmentation. 7  /  179 KB