IT outsourcing services

White papers

Title / Abstract	Pages / file size
Application Portfolio RationalizationThis paper takes a look at the topic of application portfolio rationalization (APR). It discusses how APR is both an immediate and long-term strategy for improving agility, reducing costs and maintaining profitability.	3 / 78 KB
Building an effective stay back team to gain maximum value from an outsourcing agreementThis paper provides advice on for defining and building the team, highlights industry best practices, and provides recommendations for the team's role, size and required skill set.	8 / 457 KB
IT GovernanceCGI’s approach and experience in using governance to drive business value within managed services engagements (Listen to the complementary podcast.)	3 / 164 KB
IT Governance and Managed ServicesWhile outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer.	9 / 1 MB
Rural U.S. Onshoring of Information TechnologyThis executive briefing discusses how U.S. onshoring brings quality jobs, greater competitiveness, and enhanced security and provides a summary of CGI’s investment in rural onshoring.	4 / 80 KB
Why Managed Services and Why Not Staff Augmentation?While staff augmentation can lower costs, organizations only pay for inputs – there's no incentive for the provider to lower risks or guarantee improved operations. In contrast, true managed services delivers outcomes aligned with business objectives. This paper provides an overview of why the managed services model is superior to staff augmentation.	7 / 179 KB
“Onshore or Offshore" Anand Ramesh of the Everest Research Institute and Warren White of CGI discuss IT governance in outsourcing and why organizations should take a broader delivery view when evaluating outsourcing strategies (originally published in the Q4 2008 edition of Business Trends Quarterly)	3 / 222 KB