IT outsourcing services

White papers

Title / Abstract	Download PDF	Number of pages
Application Portfolio Rationalization This paper takes a look at the topic of application portfolio rationalization (APR). It discusses how APR is both an immediate and long-term strategy for improving agility, reducing costs and maintaining profitability.	Application Portfolio Rationalization	3 / 78 KB
Best-Fit Global Delivery: The Need to Deliver Both Flexibility and Consistent Results This paper examines some of the challenges of working in the global market and the ways that organizations are adapting their operating models to survive and thrive.	Best-Fit Global Delivery: The Need to Deliver Both Flexibility and Consistent Results	9 / 715 KB
Building an Effective Stay Back Team to Gain Maximum Value from an Outsourcing Agreement This paper provides advice on for defining and building the team, highlights industry best practices, and provides recommendations for the team's role, size and required skill set.	Building an Effective Stay Back Team to Gain Maximum Value from an Outsourcing Agreement	8 / 457 KB
IT Governance CGI’s approach and experience in using governance to drive business value within managed services engagements (Listen to the complementary podcast.)	IT Governance	3 / 164 KB
IT Governance and Managed Services While outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer.	IT Governance and Managed Services	7 / 211 KB
Rural U.S. Onshoring of Information Technology This executive briefing discusses how U.S. onshoring brings quality jobs, greater competitiveness, and enhanced security and provides a summary of CGI’s investment in rural onshoring.	Rural U.S. Onshoring of Information Technology	4 / 80 KB
Why Managed Services and Why Not Staff Augmentation? While staff augmentation can lower costs, organizations only pay for inputs – there's no incentive for the provider to lower risks or guarantee improved operations. In contrast, true managed services delivers outcomes aligned with business objectives. This paper provides an overview of why the managed services model is superior to staff augmentation.	Why Managed Services and Why Not Staff Augmentation?	7 / 179 KB
“Onshore or Offshore" Anand Ramesh of the Everest Research Institute and Warren White of CGI discuss IT governance in outsourcing and why organizations should take a broader delivery view when evaluating outsourcing strategies (originally published in the Q4 2008 edition of Business Trends Quarterly)	“Onshore or Offshore"	3 / 222 KB