Government

White papers

Title / Abstract Pages / file size
A Blueprint for the Revenue Agency of the FutureTo overcome pressures related to cost, efficiency and service - and to take advantage of enhanced technologies and business processes - CGI has developed a blueprint for the future U.S. revenue agency. The blueprint outlines and helps prioritize the innovative concepts that will lead to the greatest opportunities for success. 18 / 196 KB
A comprehensive strategy for successful data center consolidationThis CGI white paper discusses how to mitigate risk and maximize the benefits of data center consolidation, state and local governments using a comprehensive strategy for understanding, planning and communicating the complex, interdependent dimensions of this change. 7 / 643 KB
A proven path for improving government debt collectionThis issue paper describes a proven path to maximizing revenue collection using modern tools and techniques, improving processes and centralizing debt management. 8 / 475 KB
Achieving a Centralized Collection Management within a State Government EnvironmentThis paper demonstrates that in a centralized collection environment in which economies of scale are present, significant efficiencies can be gained-allowing government to collect more of the liabilities that are owed. 20 / 3 MB
An integrated approach to IT consolidationThis CGI white paper discusses how the proven commercial practice of multisourcing services integration can help state and local governments achieve IT consolidation goals of lower costs, improved performance and transformed service delivery. 7 / 155 KB
Application rationalization: a powerful catalyst for IT consolidationThis CGI white paper discusses how application portfolio rationalization is a powerful catalyst for state and local government IT consolidation and transformation initiatives when based on a rigorous assessment aligned with organizational goals and proactive efforts to manage change. 7 / 1 MB
ERP Challenges and Opportunities in GovernmentThis white paper, written by Frost & Sullivan and commissioned by CGI, discusses current enterprise resource planning (ERP) operational and management practices and the challenges and issues faced. The findings are based on a survey of U.S. government organizations conducted by Frost & Sullivan on behalf of CGI. 14 / 74 KB
Governance-Based Access Control (GBAC): Enabling improved information sharing that meets compliance requirementsAs government regulations and customer and citizen demands continue to increase, organizations must find a way to implement a more sophisticated access control scheme. GBAC is one viable solution that helps organizations facilitate robust information sharing, while managing and mitigating risks. 13 / 994 KB
IDC Energy Insights white paper—Making energy efficiency even more efficient: How information technology can optimize portfolio managementUtilities and state and federal governments have provided new funding for energy efficiency programs. As funding for energy efficiency ramps up, so do utility-managed energy efficiency programs and these programs can no longer be managed efficiently by ad hoc databases and spreadsheets. Rather, the utility must be able to access one system to effectively manage performance of its portfolio of programs. Two case studies—PPL Electric Utilities (PPL) and NSTAR Electric and Gas (NSTAR)—reveal the benefits of having a centralized energy efficiency information system. 19 / 446 KB
IT Governance and Managed ServicesWhile outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer. 9 / 1 MB
Predictive analyticsThis paper discusses how predictive models are built, ideal situations for applying them, calculating their return on investment, key predictive modeling trends and more. 6 / 271 KB
Reducing TCO: Keys to Selecting Government ERP Solutions

This report is based on independent research developed and executed by Saugatuck Technology Inc., which is solely responsible for the analysis, conclusions and recommendations presented in this report. The publication of this report is made possible through the sponsorship of CGI, makers of the AMS Advantage ERP solution for state and local government.

 12 / 408 KB
Single-Window Government: Using the new generation of e-government to transform government operationsSingle-window government provides the public with multi-channeled access to integrated services on a one-stop-shop basis across the whole of government. This represents a transformational shift in how government operates. Silos are broken down, giving way to information enterprise architecture that allows for the consolidation of the government infrastructure. 11 / 654 KB
The next generation of government debt collection practicesThis issue paper provides an overview of current and emerging best practices in government debt collections. It is intended to help government collection managers and executives evolve their organizations to better meet current and future stakeholder needs. 8 / 487 KB
Using modern technology to zap the tax zappersThis issue brief describes a proven and effective solution for preventing the widespread problem of tax evasion using zapper software and not entering transactions into cash registers to skim receipts. 8 / 653 KB
Web-enabled Government: steps to successThis paper discusses both the common pitfalls and the factors that lead to successful Web sites. 12 / 386 KB