Distribution

White papers

Title / Abstract	Pages / file size
Emerging Trends in Green ITConcepts and approaches to achieve savings and provide leadership in sustainable business practices	/ 126 KB
IT Governance and Managed ServicesWhile outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer.	9 / 1 MB
Trying to Boost Collections? Put the Internet on your team December 2009 This briefing explains why opening a self-service Internet channel will help organizations collect more money at an overall lower cost. It also includes an example of how one business benefited from online collections.	4 / 48 KB