Telecommunications

Brochures

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Title / Abstract Pages / file size
AERS (Abridged External Rating System)External database that provides real-time rating with the Millennium Network Control Centre, known as the NCC 2 / 189 KB
ATG commerce solutionsWith CGI’s ATG commerce solutions, enterprises can cost-effectively and efficiently move to a unified cross-channel sales model, creating a seamless Web, in store, phone, kiosk and mobile customer experience. 2 / 135 KB
Business Management and Technical ServicesAllow operator services and call centres to enhance productivity and lower costs 1 / 125 KB
CACS Enterprise Collections Recovery for TelecommunicationsExtends the advanced capabilities of CACS Enterprise to your recovery operations, enabling end-to-end management and control of the entire collections life cycle. 4 / 205 KB
CBR: Customer Billing RelationshipsIn partnership with BellSouth, CGI integrates enterprise billing and customer care systems to provide a converged reward and contract management solution 4 / 360 KB
Churn ManagementExplains the program components of how to increase the effectiveness of customer loyalty and retention initiatives 2 / 130 KB
Credit Risk ManagementConsulting services and technology solutions to help telcos maximize customer profitability 4 / 412 KB
eINcent: Enterprise Incentive ManagementThis CGI solution links all internal and external sales channels and streamlines incentive management processes for the telecom industry 4 / 701 KB
External Rating SystemFrees up valuable switch resources through real-time rating to the 100/200 or DMS-500 switch through the SS7 network 2 / 247 KB
Identicate for TelecomunicationsA real-time identify fraud and authentication solution that enables organizations to know in just seconds exactly who their customers are 2 / 555 KB
IPCentricIT Service Delivery SolutionCGI's Service Delivery Solution is the most complete, open standard, feature rich IP architecture in the market place today 2 / 154 KB
IPCentricITyAn overview of the practice and solutions encompassed by the IPCentricITy concept 2 / 205 KB
IPCentricITy Next Generation IP ApplicationsA brief overview of all the Next Generation IP applications being employed as the foundation for new products and services 2 / 198 KB
IPCentricITy Set Top Box ApplicationsSee how communications service providers and MSOs can integrate voice, data and video capabilities to take their service offers to a whole new level 2 / 167 KB
IPCentricITy SynthesisA look at the Synthesis service composition platform which leverages our pre-built Next Generation IP services and accelerates new product offerings roll out 2 / 186 KB
Managed servicesDescribes CGI's distinct partnership approach that adapts our technology and business process outsourcing services to client environments 4 / 190 KB
Managed services: maximizing the power of peopleManaging the people side of outsourcing is critical to success. CGI's outsourcing experience confirms that successful business results and IT transformation are optimized when a client's transferred employees are fully engaged—understanding, supporting and actively participating in the transformation process. Built within CGI's successful outsourcing strategy is a strong HR component that is helping clients across the globe transition their people quickly and efficiently. 4 / 2 MB
Mobile Data Services: IP Mediation and Event ChargingDiscusses CGI solutions and integration expertise to help telecom firms speed new data services to market while reducing costs 2 / 210 KB
Mobile Data Services: Order Management and ProvisioningCGI's comprehensive, flexible OM&P solution helps carriers seamlessly transition customers from voice-only services to high-margin data services 2 / 286 KB
Mobile Data Services: Partner Business SuiteDiscusses CGI solutions and services in helping mobile carriers attract top partners and best manage the service development process 4 / 664 KB
OCAS (Operator Call Analysis System)Determines call volumes for wholesale, retail and coin traffic allowing forecasts to become more accurate and complete 2 / 258 KB
Reference SystemProvides instant access to service-related information that subscribers often request 2 / 228 KB
Strata Enterprise for TelecommunicationsA decision management solution that enables telecommunication organizations to make profitable and efficient decisions throughout the customer life cycle and across the enterprise 2 / 986 KB
Tapestry : Convergent Billing and Order ManagementProvides a comprehensive, high-level overview of the capabilities of CGI-AMS's leading converged billing and customer care product suite 6 / 106 KB
Tapestry Adjunct RaterThis solution allows providers to capitalize on the latest advances in rating and pricing functionality without replacing their legacy billing systems 4 / 97 KB
Tapestry Order OrchestrationDescribes the stand-alone module of the Tapestry suite that delivers flexible order management, ensuring workforce and workflow optimization 4 / 105 KB
TCDS (Time and Charge Delivery System)Centralizes the quoting of time and charge requests 2 / 583 KB
TRS (Telecommunications Relay System)Allows providers to manage the relay service in an efficient manner on a multifunctional platform 2 / 253 KB
WorkProA management information system (MIS) that continuously collects and compiles real-time call queue and operator information 2 / 287 KB