Telecommunications and media

Brochures

Title / Abstract Download PDF Number of pages
AERS (Abridged External Rating System)
External database that provides real-time rating with the Millennium Network Control Centre, known as the NCC 		AERS (Abridged External Rating System) 2 / 189 KB
ATG commerce solutions
With CGI’s ATG commerce solutions, enterprises can cost-effectively and efficiently move to a unified cross-channel sales model, creating a seamless Web, in store, phone, kiosk and mobile customer experience. 		ATG commerce solutions 2 / 135 KB
Business Management and Technical Services
Allow operator services and call centres to enhance productivity and lower costs 		Business Management and Technical Services 1 / 125 KB
CACS Enterprise Collections Recovery for Telecommunications
Extends the advanced capabilities of CACS Enterprise to your recovery operations, enabling end-to-end management and control of the entire collections life cycle. 		CACS Enterprise Collections Recovery for Telecommunications 4 / 205 KB
CGI Enterprise Gateway
This solution greatly simplifies the increasingly complex process of creating and maintaining multiple interfaces to third-party data sources. 		CGI Enterprise Gateway 2 / 365 KB
CGI Gateway360®

CGI Gateway360® uses the cloud to provide a single point of access to third-party credit and collections information services and analytics for better decisions and faster response at the lowest cost.

 CGI Gateway360® 3 / 431 KB
Churn Management
Explains the program components of how to increase the effectiveness of customer loyalty and retention initiatives 		Churn Management 2 / 130 KB
Credit Risk Management
Consulting services and technology solutions to help telcos maximize customer profitability 		Credit Risk Management 4 / 412 KB
eINcent: Enterprise Incentive Management
This CGI solution links all internal and external sales channels and streamlines incentive management processes for the telecom industry 		eINcent: Enterprise Incentive Management 4 / 701 KB
External Rating System
Frees up valuable switch resources through real-time rating to the 100/200 or DMS-500 switch through the SS7 network 		External Rating System 2 / 247 KB
Identicate for Telecomunications
A real-time identify fraud and authentication solution that enables organizations to know in just seconds exactly who their customers are 		Identicate for Telecomunications 2 / 555 KB
IPCentricITy
An overview of the practice and solutions encompassed by the IPCentricITy concept 		IPCentricITy 2 / 205 KB
IPCentricITy Synthesis
A look at the Synthesis service composition platform which leverages our pre-built Next Generation IP services and accelerates new product offerings roll out 		IPCentricITy Synthesis 2 / 186 KB
OCAS (Operator Call Analysis System)
Determines call volumes for wholesale, retail and coin traffic allowing forecasts to become more accurate and complete 		OCAS (Operator Call Analysis System) 2 / 258 KB
Reference System
Provides instant access to service-related information that subscribers often request 		Reference System 2 / 228 KB
Tapestry Adjunct Rater
This solution allows providers to capitalize on the latest advances in rating and pricing functionality without replacing their legacy billing systems 		Tapestry Adjunct Rater 4 / 97 KB
Tapestry Order Orchestration
Describes the stand-alone module of the Tapestry suite that delivers flexible order management, ensuring workforce and workflow optimization 		Tapestry Order Orchestration 4 / 105 KB
TCDS (Time and Charge Delivery System)
Centralizes the quoting of time and charge requests 		TCDS (Time and Charge Delivery System) 2 / 583 KB
WorkPro
A management information system (MIS) that continuously collects and compiles real-time call queue and operator information 		WorkPro 2 / 287 KB