Full-service IT capabilities for U.S. state and local government

As a full-service systems integrator and managed services provider, CGI’s end-to-end IT and business process services for the public sector include:

• Infrastructure services – data center optimization, IT consolidation and management, virtualization and cloud computing
• Application management – development, implementation, modernization, maintenance and hosting of industry-leading applications including CGI Advantage ERP (see Managed Advantage) and SACWIS
• Systems integration and consulting – helping clients make the best use of technology and data ithrough business intelligence, enterprise content management and service oriented architecture
• Business process services – managing the entire business process for housing contract management, collections and debt management, Medicaid EHR Incentive Payment Programs, transit adjudication and more.

Our client-centric approach features:

• Client-proximity model that organizes operations around client locations, allowing us to be deeply rooted in the community and locally-accountable for client project success
• Flexible delivery options that combine onsite responsiveness through local offices with cost-effective remote delivery capabilities through CGI’s secure, U.S.-based onshore Centers of Excellence
• Best-fit delivery model that focuses on selecting products, services and solutions to fit a client’s unique challenges and requirements
• Alternative funding approaches that enable clients to minimize or eliminate upfront capital investments
• Quality processes and frameworks that ensure a high level of satisfaction and delivery excellence through ISO 9001-certified and CMMI Level 3-compliant operations
• Rigorous project monitoring resulting in 95 percent on-time, on-budget delivery
• Ownership mentality with 87 percent of CGI professionals as company shareholders and one of the industry’s lowest attrition rates, creating a stable, dedicated team of professionals.