Tax administration consulting

Enhancing tax operations

CGI offers tailored professional services to support tax and revenue agencies from strategy to implementation. Our experienced staff implements solutions that significantly enhance operations for every aspect of a tax agency.

CGI’s comprehensive tax service portfolio includes:

• Strategic vision and planning—defining the agency vision to better focus on the needs of the public and legislature and take advantage of the best solutions within the market
• Operational assessment—performing deep-dive agency reviews to gain an understanding of strengths and areas needing improvement; benchmarking agencies against peers; and estimating ROI for specific initiatives
• Business case development—identifying service improvements and financial benefits likely to result from initiatives to help agencies justify critical initiatives 
• Business process reengineering—creating transformative business process solutions based on the agency’s unique vision, goals and circumstances
• Change management—aligning client business processes and preparing staff to better deliver business results
• Systems integration—providing a full range of systems integration services, from conceptual design to implementation and training
• Managed services—providing a full range of hardware and software hosting services, along with business process outsourcing when our clients have resource challenges.