Federal cloud automated service management

Service, not just servers, creates and protects your cloud value

Download CGI's transition planning and service management white paper.

Realizing the full promise of the cloud requires a holistic approach to technology management, service management and transition implementation. CGI's federal cloud offerings compel the development of well-managed cloud initiatives because processes, governance, security and compliance are all embedded in our solutions through automated service management.

We follow the gold standard of service management--Information Technology Infrastructure Library® (ITIL®)--to deliver a cohesive set of best practices for IT services operations. We can also extend the service management processes to the application to encompass the entire cloud solution.

Our thought leadership in service management has evolved into a fully integrated solution that enables agencies to quickly adapt to changing needs and effectively support business priorities. These rigorous processes have been proven in the most demanding environments.

In addition, our Service Level Agreements (SLAs) are designed to meet the availability and performance needs of federal agencies, and we have an outstanding record of 98% of SLAs exceeded or met.

With CGI, you do not have to worry about gaps in your cloud service. We have what it takes to make federal applications and infrastructure work in the cloud.