Advanced mobile services
CGI has been working at the heart of the mobile industry from the very start. Our track record of helping mobile clients become successful has led to their continuous growth. Our portfolio of mobile services and solutions covers the full domain of a mobile operator's business support systems and processes. Key offerings include:
- Customer and Enterprise Portals
CGI has been a leading provider of Web portal solutions to the telecom market for almost 10 years, helping clients increase retention while reducing cost. We offer advanced strategy design and enhanced user experience using our deep business and technical understanding. Our standards based architecture can incorporate our own best-in-class products and a wealth of partner solutions to deliver real benefits in Internet time. Our portal clients include Vodafone D2, Vodafone Global, Bell Canada, BellSouth, Verizon, MCI, KPN Telecom, Orange Netherlands, Energis and Colt.
- Mobile Data Services and Enterprise Mobility
Mobile data services provide one of the greatest market opportunities for CGI's clients to increase “wallet share". At the same time, introducing these services presents complex challenges, especially when working within the confines of existing systems and organizations. CGI has guided some of the largest operators through the morass of issues around these deployments by developing practical solutions and architectures with impressive results. Our investments and deep involvement is reflected in our wide variety of mobile data related offerings, such as mobile desktop, mobile field force, service delivery and hosted mobile e-mail services. Our mobile data clients include Vodafone D2, Vodafone Global, Polkomtel, Vodafone Spain, Belgacom Mobile and Bell Mobility.
- Commissions, Incentive and Partner Management
For over 10 years, CGI has been leading the telecom market in implementing our sales commission management solutions. Our solutions increase sales efficiency while driving cost and inaccuracy out of the commission process. As our clients' sales partnerships have evolved with the emergence of data services, CGI has extended our proven solutions to cover every aspect of the enlarged partner relationship management life cycle. Our solutions cover partner recruitment, service evaluation, partner integration, partner self-care, service delivery and revenue settlement. Our consulting services address challenges in sales channel management and sales force automation. Our incentive management clients include Hutchison 3G group, Vodafone D2, Bell Canada, Belgacom Mobile, Telfort, Sunrise, Vodafone Netherlands, Vodafone UK, Verizon, SBC, Telcel, Unidos and Vodafone Egypt.
- Business Launch Services
Launching a new business operation is perhaps the most critical and demanding stage in the life cycle of a telecom operator, which is why operators turn to CGI time and time again. With our business launch methodology, deep end-to-end operational expertise and fierce commitment to client's success, we help operators enter new markets on time and on target. CGI has launched the operations of seven of today's successful Vodafone operators, along with other mobile operators and more than a dozen fixed-wire operators in the United States and Europe. Today we are applying these skills to launch one of the key European MVNOs.
- Systems Migration, Integration and Consolidation
Established operators are currently faced with new competitors from all directions, which are aggressively competing on price or IP-based service innovation. An established operator's response to this rising competition is often hampered by legacy infrastructure and the cost and time associated with renewal programs. CGI offers award winning methodologies, templates, pre-built components and a creative approach to change program funding, which enables our clients to reinvent themselves with short turnaround and low cost. Clients that have benefited from CGI's migration and consolidation services include France Telecom, Telia, Telenor, ePlus, Sunrise, Vodafone D2, Vodafone Spain, Arcor, VF Spain, Oni, Bell Mobility, BellSouth and Verizon.
- Brochure - Mobile Data Services: IP Mediation and Event Charging (PDF)
- Brochure - Mobile Data Services: Order Management and Provisioning (PDF)
- Brochure - Mobile Data Services: Partner Business Suite (PDF)