Systems integration and consulting
Business transformation services
At CGI, we implement business transformation solutions that capitalize on your people and your strengths. As a partner in the process, we start with a full understanding of your business to identify ways that you can advance your operation, particularly with ever-emerging e-business capabilities. Our services extend to defining best business processes, applying technology and creating an experience that engages your people and your customers.
Representative business transformation services
We approach your business transformation as a partner in building the right-state services and functions for your organization. Our services include:
- Business analysis and organization development - The right business transformation solution reflects your current operational needs and adapts as your organization matures and grows. We guide you in identifying process re-engineering that aligns with your strategic goals - then detail the business and action plans to get you there. Our goal at this initial stage is to make sure your organization is ready for any large-scale management shifts or new technology solutions that go along with your transformation initiatives.
- Business process re-engineering / development - Our experts develop targeted process maps and services for how you can capitalize on transformation strategies. Leveraging the latest business, information and solution architectures, we implement tools and processes that transform your business to succeed in today’s ever-evolving marketplace.
- Operational support - We craft tailored performance indicators and dashboards that enable you to easily assess your progress and get an immediate window into any potential issues. Your solution includes strategic governance models based on industry best practices.
- Change management - As you transform your business, we provide resources to prepare your people to make optimal use of new operational resources and engage them in understanding emerging opportunities. We help stabilize change and achieve higher, sustainable levels of performance to transform your strategic goals into results.
To each engagement, CGI brings valuable expertise in the following technologies, systems and network protocols:
- Collaborative software solutions in Web-based, client/server and mobile devices, such as IBM Workplace, Microsoft Sharepoint/Exchange and Novell GroupWise
- Multi-platform environments, such as Windows, Linux and UNIX
- Directory services, such as Active Directory, e-Directory and IBM Director
- Messaging expertise in areas such as SMTP, POP and IMAP
- Networking services, including TCP/IP, DNS, DHCP, firewall, and file and print services
- Leading partnerships and relationships with such key suppliers as Bell, IBM, Microsoft, Novell, RIM, Rogers and Sun Microsystems
- Technology viewpoints - Perspectives in Technology for Evolving and Adapting Enterprises (PDF)
- Offering - Training services