
Solutions
CGI Sovera® Release of Information
Part of CGI's suite of Sovera® Enterprise Content Management solutions, the Sovera Release of Information (ROI) Module allows for ROI requests to be submitted in a wide variety of ways, including: scanned paper documents, faxed paper documents and electronically captured Web forms.
Key features and benefits:
- Automatically selects a document “batch” based on type of request and encounter information
- Prioritizes aging requests for better customer service
- Easily calculates and stores the Release Invoice based on page count, postage and additional documents outside of Sovera
- Intelligent workflow routes request and response based on type of request
- Enables routing to a supervisor and/or peer review, if necessary
- Provides electronic redaction capability
- Releases documents via print, fax, e-mail or optical media
- Thoroughly audits the Release of Information process from receipt of request to release of response
- Includes quality and productivity reports.
Also see
- Brochure - CGI Sovera® Release of Information (PDF)
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