Visual Retailing software support

Expert support for the Visual Retailing software suite

CGI is a service leader to brands and retailers in the apparel space. Our senior team of retail experts provides specialized support services for the Visual Retailing software suite-a comprehensive set of solutions for space and merchandising visualization within the apparel industry. With 250+ retail clients in North America, CGI helps retail clients and their partners gain a sustainable competitive advantage through visual planning and communication.

As Visual Retailing’s premier service provider, CGI offers acquisition, deployment, integration and training services for the Visual Retailing software suite. Our support services include the following:

Visual Retailing software implementation

CGI’s Visual Retailing implementation services offer seamless integration of the Visual Retailing software with your existing business processes and IT solutions. Typical implementations involve software deployment, database initializations, data migration and virtual store space builds. CGI also offers change management services to facilitate Visual Retailing integration within different departments and to ensure IT and business processes are aligned.

Image and data cleansing

CGI offers comprehensive data management services to help clients maximize the value of their data. Our image and data cleansing services enable and optimize data processes such as assortment planning, visual merchandising, store layout construction, clear store directives and line reviews, resulting in improved speed-to-market and increased profitability. Our image and data cleansing services include the following:

  • Image/data quality assessment: A comprehensive data integrity and validation assessment
  • Image/data source consolidation: Consolidates data from disparate internal systems and from multiple suppliers
  • Image/data cleansing: Cleanses (scrubs) and validates visual and SKU data and images
  • Image/data rationalization: Standardizes, validates, matches and optimizes data to maximize utility with downstream processes
  • Image/data migration: Migrates cleansed data into the Visual Retailing system to rapidly generate floor spaces and planograms
  • Image/data visualization: Gives you the ability to “see" your data and work with it in a virtual environment before going to production

While the Visual Retailing software has an image/data import function, based on our experience, we highly recommend using CGI’s image and data cleansing service to ensure optimal quality of the images and data within the Visual Retailing database.

Image and data import

Using a streamlined data importing tool, CGI populates the Visual Retailing database from a variety of data sources, ranging from flat-file spreadsheets to relational databases. We populate, format and import images and data, shrinking timelines and costs so that you can start designing your directives immediately.

Visual Retailing training

CGI provides complete and customized Visual Retailing training for your organization. Training can be done in phases or in a single engagement. Advanced training is also available to enable users to manage Visual Retailing systems and updates independently. For your convenience, the training can be delivered onsite, remotely or online.

Visual Retailing managed hosting

CGI’s retail team offers comprehensive managed hosting services, drawing on our vast IT management and hosting expertise. These services enable you to benefit from a Visual Retailing solution without adding to your existing IT infrastructure. CGI will manage all software implementations and ongoing IT operations, freeing you to focus on the strategic use of the software. Through our managed hosting services, you can minimize your IT investment, focus more on strategy and benefit from a reliable, worry-free Visual Retailing solution.

Visual Retailing managed services

CGI offers end-to-end managed Visual Retailing services-ranging from import and image/data cleansing services to hosting and design services-that enable retailers to focus on strategic decision making while reducing internal resource requirements. We manage all technical aspects of the Visual Retailing software for any type of space, including big box store, boutique, show room or tradeshow booth. Our Visual Retailing managed services lower implementation and operational costs, while delivering the full benefits of the Visual Retailing software suite.

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