City of New York and CGI

Centralizing debt collection to maximize revenue while minimizing upfront costs and risk

Collections360™ for Government combines managed services and business processes with CGI's state-of-the-art technology (powered by CACS®-G) to support all aspects of debt management operations. By providing a policy structure supported by technology that automatically assigns cases to the most cost-effective treatment stream, government is able to collect more, collect faster and do so at the lowest cost. In addition, a Collections360 solution can be acquired with no upfront capital investment.

Highlights:

• Comprehensive and flexible range of support and services that can be customized for each organization's needs
• Components can be purchased separately or in combination as licensed software
• Applications can be hosted on client infrastructure (with CGI providing onsite and remote monitoring) or on CGI infrastructure
• Options for implementation assistance and ongoing maintenance as well as collectors, training and support staff.