MEDINA COUNTY SELECTS CGI’S ERIMS SOLUTION TO AUTOMATE SERVICE DELIVERY

The Medina County Department of Jobs and Family Services (DJFS) has contracted with CGI to implement its electronic Records Information Management System (eRIMS), including the electronic Common Application Form (eCAF) module. The eCAF module is an expansion of eRIMS that automates the processing and storage of the Common Application Form required by agencies using the state of Ohio's CRIS-E (Client Registry Information System - Enhanced) system. eCAF automates the Common Application Form so that once implemented, the Medina County DJFS Eligibility Services staff responsible for the processing of welfare applications and reapplications can store welfare documents electronically, service clients more efficiently and streamline the re-certification process. eRIMS and the eCAF module are expected to be ready for production by September 2003.

How eCAF works
CGI's eCAF module will be designed to assist the 35 Medina County DJFS Eligibility Services caseworkers by digitally storing client information for easier access. Currently, the agency utilizes a manual process that requires caseworkers to conduct the client interview, print the Common Application Form, obtain the client signature and file the completed form. With the implementation of the eCAF module, the agency will have the capability to automatically import the Common Application Form from the CRIS-E system, add the indexes and digital signature and store the form in the eRIMS solution for immediate access.

CGI domain expertise
CGI's government solutions experts have been developing electronic solutions for state and local public assistance agencies for eight years. CGI has helped federal, state and local government agencies develop more efficient forms and application maintenance and delivery, eliminate waste within operations through improved inter-agency/department communications, simplify report generation from legacy databases, and automate agency-wide paper-intensive applications. CGI's information technology professionals have extensive experience in document-based Internet and network technologies, and have the ability to quickly create and deploy Integrated Document Management (IDM) solutions for different applications, platforms and markets.

About CGI
Founded in 1976, CGI is the fourth largest independent information technology services firm in North America, based on its headcount. CGI and its affiliated companies employ 20,000 professionals. CGI's annualized revenue run-rate is currently $2 billion and at March 31, 2003, CGI's order backlog was $7.2 billion. CGI provides end-to-end IT and business process services to more than 3,500 clients worldwide from offices in Canada, United States and Europe. CGI's shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the TSX 100 Composite Index.
Website: www.cgi.com

For further information contact:
Gregory Robinson at (216) 416-6451

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Diane Fusco at (216) 416-6430