Know-how

Realizing the value of customer information: Lessons learned from consumer banking success stories

This paper discusses how through business intelligence and data-driven analytics, B2C companies can harness the power of customer data to significantly improve how they operate, how they connect and serve customers, and how they compete in today's business environment.

Retiring the mainframe

CGI's successful approach in helping clients reduce costs and increase competitiveness

Enterprise social networking

This paper explores the key challenges, benefits and requirements of implementing a successful enterprise social networking platform, highlighting CGI's own experience in introducing such a platform to bring together its global workforce.

An introduction to health information integration

Integrating health information is not just about getting databases to communicate with each other. It's about moving toward a worldwide trend in healthcare reform—integrated care. Learn how health information integration frameworks are driving this trend by merging disparate data into comprehensive health record views that address clinicians' needs and evolve over a patient's lifetime.

Predictive analytics: The rise and value of predictive analytics in enterprise decision making

With predictive analytics, organizations in both government and industry can get more value from their data, improve their decision making and gain a stronger competitive advantage. This paper discusses how predictive models are built, ideal situations for applying them, calculating their return on investment, key predictive modeling trends and more.

Identity and risk management: Preparing for a new world

This paper discusses how leaders can prepare for a new world of multi-channel, multi-device access to improve their security posture and best mitigate risks.

Unified Communications: The power to transform

Unified Communications (UC) offers the ability to significantly improve how individuals, groups and organizations interact and collaborate. This paper discusses UC's adoption and benefits and offers advice on how to build an effective UC roadmap.

Seven steps to improved business intelligence through data discovery

This paper discusses how two large enterprises optimized their BI performance through data discovery and outlines seven steps for effectively pursuing and implementing a data discovery approach to BI.

Addressing the challenges of cloud order orchestration and provisioning

Cloud provisioning is an often overlooked challenge. This paper provides advice on how to automate highly complex tasks, as well as provide up and down provisioning.

Virtual Desktop infrastructure: Essential steps to a long-term ROI

By offering anytime, anywhere access to end-user workspaces, VDI promises to significantly boost business agility, security and compliance while reducing end-user computing costs. This paper discusses issues around the successful adoption of VDI and generating a long-term ROI, and how CGI works with organizations to ensure both.

Open source 2.0 for content management systems: Embracing open source technologies to increase savings and achieve other advantages

This paper explores the rise in open source content management systems, along with the main arguments for and against their adoption. It also summarizes how one financial institution—Scotiabank—has benefited from its transition to an open source CMS.

Composite applications: Where have all the mashups gone?

This paper discusses the three pillars of a successful composite application platform: solid IT governance, service-enabled enterprise, and productive mashup development platform.

Application Portfolio Rationalization 

This viewpoint takes a look at application portfolio rationalization (APR), discussing how APR is both an immediate and long-term strategy for reducing costs and maintaining profitability.

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Decreasing Energy Consumption through Energy Management

This viewpoint takes a look at the topic of energy management, discussing the social and economic drivers behind energy data management solutions to reduce costs and respond to environmental operating best practices.

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Effective Use of Identity in Today's Networked World

This paper looks at the evolution of identity and its role in business today, and discusses the changing definitions and uses of identity and solutions that serve as catalysts for strategic growth

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Perspectives for Evolving and Adapting Enterprises

An examination of the emerging technologies and practices that will allow organizations to be more responsive to customer needs.

White Paper(pdf)

CGI's collaborative technologies

CGI's perspective of what Web 2.0 is and the benefits it brings to organizations-both inside and outside of the enterprise.
More on CGI's collaborative technologies

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Helping organizations achieve the promises of Web 2.0

CGI's perspective of what Web 2.0 is and the benefits it brings to organizations-both inside and outside of the enterprise.

White Paper (pdf)

Podcast

IT Governance

CGI's approach and experience in using governance to drive business value within managed services engagements
More on IT governance

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Podcast

Open source software: How to successfully integrate it into your infrastructure.

Adoption is widespread but many organizations struggle with how to increase the benefits and mitigate the risks. Learn how open tools can deliver on their promises.

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Podcast

Service oriented architecture: How SOA is evolving and what organizations can do to prepare

Discusses planning SOA strategies and implementations within a governance framework and provides advice on how organizations should guide the adoption of SOA.
More on SOA

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Podcast

Informal learning: How Internet technology enables organizations to enhance collaboration and performance

Discusses CGI's experience and provides tips on the technologies that are available to help organizations improve collaboration and, more importantly, the tangible business benefits that this collaboration brings.
More on Internet technology

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Podcast