IT outsourcing services

Providing the predictability, innovation and savings clients need to achieve results

Businesses and governments depend on technology investments to meet the growing needs of their clients and citizens. As more organizations turn to IT outsourcing services to increase value and improve productivity, CGI’s managed IT services model is proven: We are results oriented. We combine quality and price while assuming the responsibility and risk for service delivery. Rather than paying for “inputs,” CGI clients benefit from business outcomes.

 An end-to-end IT services provider of choice, CGI’s outcome-based delivery model and IT governance framework provide the rigor, transparency and control clients need. At the same time, our managed services offering is complemented by a flexible global delivery model that offers the right mix of onsite, onshore, nearshore and offshore sourcing, access to the best talent, and local accountability to provide for maximum value.

CGI’s information technology outsourcing offerings

CGI’s full spectrum of IP-based solutions and industry knowledge give clients access to a broad base of technology, industry and domain expertise. Complemented by our systems integration and consulting offerings and know-how, CGI’s IT outsourcing services include:

  • Application management – day-to-day maintenance and improvement of the applications that run clients’ businesses and agencies
  • Infrastructure services – comprehensive infrastructure management capabilities that adapt to clients’ unique business needs and service priorities
  • Business process services – management of back-office business processes to streamline and enhance clients’ operations

Clients achieve the following from CGI’s managed IT services:

  • Realize cost predictability, transparency and control through committed service levels aligned to IT and business needs
  • Employ industry best practices, processes and tools to improve service delivery, time to market and productivity
  • Benefit from value-driven global delivery that balances risk tolerance, cultural connectivity, services requirements and cost
  • Access to talent and capabilities that enhance operating environments
  • Redeploy internal staff to value-creating projects that best support their core business and missions

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