Tax, revenue and collections for government

Transforming the business of tax and revenue management

Tax and revenue agencies are under enormous pressure to maximize revenue and efficiency and improve constituent services. These agencies need an experienced partner that can provide innovative ideas, state-of-the art solutions, proven experience and thought leadership. CGI is this partner of choice.

We have provided IT and business support for tax and revenue clients around the world for more than 25 years. Our work with national, state, provincial and local government agencies supports all areas of government revenue management, including returns processing, accounting, collections, audit, property taxes and unemployment insurance. The following features set us apart:

  • Dedicated practice of expert consultants, many of whom were government tax agency leaders.
  • Proven track record of successful transformation projects at 25+ revenue agencies in Australia, Canada, Europe and the United States. For example, CGI produced the largest personal income tax system in North America for Revenu Québec.
  • Industry-leading, web-enabled solutions for collections and recovery, decision management, accounting and transaction processing, channel management and online tax filing.
    • CGI’s market-leading collections case management system, Computer Assisted Collection System for Government (CACS®-G), part of our Collections360 for Government suite, has been acknowledged by government clients to have increased their collections by over $1 billion over the last 12 years.
    • CGI’s Strata decision engine enables tax agencies to collect more revenues by automatically identifying the best treatment stream for delinquent collections, the best audit cases and the tax discovery cases with the highest likelihood of non-compliance.
    • CGI collaborates with Oracle to offer tax and revenue agencies the complementary capabilities of CGI’s CACS-G and Oracle Enterprise Taxation and Policy Management.
  • Leadership in benefits-funding where CGI is paid a fixed price only after attributable benefits (measured by increased revenues) are realized. CGI benefits-funded tax and revenue projects for U.S. clients have achieved more than $1.7 billion in incremental, audited revenue.

Tax and revenue media announcements