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Health and human services solutions for U.S. state and local government
Health and human services agencies are tasked with providing services to the nation's most vulnerable citizens. As a long-standing partner to these organizations, CGI collaborates to create pragmatic, accessible solutions that achieve transformation, compliance and service delivery goals.
Medicaid and healthcare reform
Serving the health industry for over 20 years, CGI's expertise spans the entire public and private sector healthcare spectrum. We have delivered on-time, on-budget solutions to federal, state and local agencies, and more than 1,000 hospitals, health systems, clinics, health information exchange organizations and commercial health plans. Today, we are at the ground level of reform and transformation for government at all levels, enabling us to share best-practices across the country. We focus on developing low-risk, member-centric solutions that can adapt to an evolving landscape. Our offerings include:
- Health insurance exchange and eligibility - CGI's Health Insurance Exchange360® is a suite of services and technologies for launching state portals and managing eligibility and enrollment.for competitive, online insurance marketplaces
- Improper payment and recovery audit services - CGI has helped government and commercial payers recover more than $1 billion and is working with states to accelerate their Medicaid Recovery Audit Contractor (RAC) start-up programs
- Medicaid Electronic Health Records Incentive Program - CGI's Medicaid Incentive360® solution provides the people, processes and technology needed by states to administer their programs
- Medicaid Management Information Systems (MMIS) Modernization - CGI offers a MITA-compliant COTS solution for states that are looking to replace their MMIS systems. We can manage systems implementation as well as provide administrative, quality and technical services
- Medicaid eligibility - CGI offers a MITA-compliant COTS solution for Medicaid and other eligibility programs. Our solution is designed to meet the aggressive timelines contained in the Affordable Care Act legislation.
- Medicaid enrollment broker services - CGI leverages government and commercial best practices to efficiently manage the entire plan enrollment business process.
Download our Medicaid transformation and health reform solution brochure.
Learn more about CGI's healthcare expertise across the public and private sectors.
Human services and labor
Human services agencies are tasked with improving performance and accountability while demonstrating quality outcomes. As the demand for efficient and accessible services continues to increase, they seek solutions that integrate their systems and processes under an enterprise view. Having partnered with more than 25 state and county human services and labor agencies in some of the largest implementations, CGI understands how to solve these challenges. CGI is a partner of choice for:
- Child welfare - CGI's leading State-wide Automated Child Welfare Information System (SACWIS) supports 25,000+ U.S. case workers. CGI also provides managed services for SACWIS systems.
- Child support enforcement - CGI supports the implementation and conversion of child support automation projects
- Labor and workforce services - CGI has over 15 years of experience in workforce development, specializing in operating and providing services to programs under the Workforce Investment Act (WIA).
Download our Health and Human Services brochure.

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