Transformation doesn't have to stop because the economy is tight. In fact, it's more important than ever to make the right collections choices that provide for both immediate sustainability and future profitability. CGI has published a number of articles, white papers and podcasts to help you continue to innovate in challenging times. How you weather today's credit environment can well determine your future success.
Originally published in Bank Systems & Technology magazine, October 2008
In these difficult economic times, innovation requires new thinking and approaches. This article challenges banks to rethink activities to determine if an external partner can leverage its skills, scale and even financing to do the activity more efficiently.
Originally published in FST's (Financial Services Technology) online magazine, February 2009
To keep pace with the rapidly expanding volume of delinquencies, collections operations have to move from efficiency to effectiveness. This article outlines the techniques banks can adopt to keep up with increased collections volumes and to focus on efforts that generate maximum returns.
Originally published in Collections & Credit Risk, September 2009
Steven Starace, VP Banking and Investments from CGI, provides answers to four key questions about the collections and credit risk industry.
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