CGI LAUNCHES NEXT GENERATION ORDER MANAGEMENT PORTAL FOR TELCOs
Tapestry 8.0 adds innovative order management using Web 2.0 technologies
CGI Group Inc. (TSX: GIB.A; NYSE: GIB) a leading provider of information technology and business process services, announced today the release of Tapestry® 8.0, with new major features in its modular rating, billing, and order management solution.
Tapestry 8.0 adds several important new features to the application’s already extensive Order Management capabilities. It simplifies and manages the increasing complexity Communications Service Providers (CSPs) face in the delivery of convergent next-generation IP products and services. Today’s market demands an order management system that is end-user driven, and can dynamically adjust in real-time to a myriad of order variables. Tapestry delivers while addressing the order complexity that static modeling simply cannot support. Tapestry 8.0 extends these concepts to a new next generation order capture portal, and adds innovative new tools for managing change within the ordering processes.
“The new user-defined order entry and customer model concepts in CGI’s Tapestry solution will enable clients to define their specific business requirements and adapt their models as the environment develops over time,” said Ari Banerjee, Program Manager, Yankee Group.
Tapestry 8.0 highlights:
- Tapestry Order Acquisition Manager – CGI’s new highly configurable web-based application supports order and account management for CSPs out-of-the-box and can be rapidly configured to fit specific clients’ requirements. Using the latest Web 2.0 technologies such as AJAX, CGI’s solution supports advanced configuration features like the dynamic generation of screens and supporting data model. Supplementary business rules can be easily defined and enforced by an integrated rules engine. The application’s highly configurable nature dramatically cuts down initial deployment time and costs while delivering an end-user experience tailored to a client’s specific needs.
- Integrated version control – Within Tapestry Service Manager, business users now have complete version control over configurable objects through the user interface, significantly reducing operational costs and human error associated with implementing and testing changes. Users control when and how changes are applied within an environment and can easily merge, promote, and remove changes across multiple environments with full traceability.
- Support for Telemanagement Forum’s (TMF) framework and interface specifications – CSPs continue to face the challenge of upgrading their OSS/BSS systems with the best available solutions while minimizing costs and time to market . Tapestry 8.0 incorporates TMF framework concepts, including the interface infrastructure for sending and receiving API transactions using the Forum’s OSS/J standards. Future Tapestry implementations with external systems using the TMF frameworks will have a clear head-start, as well as a shorter learning curve for new users already familiar with the TMF model.
“CGI is committed to addressing the ever-changing needs of our current and future customers to ensure that, as partners, we deliver the greatest business value”, stated Ray Harris, Vice-President, CGI. “The features included in the new release of Tapestry are a direct response to the order management challenges faced by our customers,. We remain committed to delivering the premier order management solution for convergent next-generation IP products and services.”
Tapestry is a state-of-the-art rating, billing, and order management solution suite to support convergent solutions and enterprise order management. Installed and proven in Europe and North America, Tapestry meets the evolving demands of a dynamic communications market. For more information on Tapestry, please visit www.cgi.com/tapestry.
Founded in 1976, CGI Group Inc. is one of the largest independent information technology and business process services firms in the world. CGI and its affiliated companies employ approximately 27,000 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in North America, Europe and India. CGI's annual revenue run rate stands at $3.8 billion and at March 31st, 2008, CGI's order backlog was $12.04 billion. CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com. www.cgi.com.
For more information:
Director, Tapestry Marketing
Vice-President, US Communications