CGI-AMS RELEASES UPGRADE TO TAPESTRY, A MODULAR SOLUTION FOR CONVERGENT RATING, BILLING, AND ENTERPRISE ORDER MANAGEMENT
Tapestry 5.2 offers expanded self-care and revenue assurance capabilities help clients achieve greater customer satisfaction and cost control
CGI-AMS, part of CGI Group Inc. (TSX: GIB.A; NYSE: GIB), today announced Release 5.2 of Tapestry®, a modular solution for convergent rating, billing, and enterprise order management. Tapestry meets the diverse needs of today's retail, wholesale, and government telecom service providers, allowing clients to achieve high customer satisfaction while simultaneously controlling costs and supporting new products and services.
"Tapestry's modular design, convergent functionality, and scalable architecture represent key aspects that any communications service provider demands from a customer care and billing solution," said Paul Hughes, Director of Billing and Payment Applications Strategies at the Yankee Group. "CGI-AMS's experience in systems integration and its commitment to delivering top quality software and consulting services help the organization offer differentiated value."
The release features two new components which provide customers with important self-care and revenue assurance capabilities:
- Tapestry Electronic Bill Presentment (EBP) - a Web-based invoice and reporting tool which provides customers with self-care capabilities for bill presentment, flexible reporting, and powerful invoice and call detail analysis.
- Tapestry Invoice Validator - is a rules-driven, GUI-based solution to validate electronic bill outputs to achieve high-quality standards compliance, reduce verification and dispute costs, and assurance timely revenue flow.
"The expanded self-care and revenue assurance capabilities of Tapestry stem directly from our work with current customers and further improves both the breadth and value of the suite," said Nazzic Turner, senior vice president of CGI-AMS. "With Tapestry and Partner Business Suite, CGI-AMS enables providers to offer and bill the data-rich convergent offerings needed to compete in today's market."
In addition to the new components, the release also includes improved multi-location taxing, support for Oracle version 9.2, and other customer requested enhancements. It also aligns Tapestry with CGI-AMS's new Partner Business Suite offering, designed to handle every facet of a carrier's relationship with data services providers which drives speed to market for new content and applications to maximize revenue potential and minimize network exposure.
Tapestry Electronic Bill Presentment (EBP)
Tapestry EBP is a Web-based, self-care module which empowers end-user customers to easily access an integrated view of billing and usage information. Based on open standards to easily interface with external systems, Tapestry EBP provides:
- Electronic bill presentment
- Reporting and data analysis
- Cost allocation
Information can be exported as PDF or CSV files for distribution or further analysis.
Tapestry Invoice Validator - For Low-Cost, High-Quality Compliance
Tapestry Invoice Validator improves the bottom line by reducing invoicing disputes and delayed payments. Tapestry Invoice Validator allows carriers to manage and automatically execute verification rules across a variety of electronic invoice formats. It is a rules driven, GUI-based application that validates electronic billing and invoice feeds, ensuring compliance with industry standards and enforcement of customer-specific rules, including:
- Bill Output Specification (CABS-BOS) for large carriers
- Small Exchange Carrier Access Billing (SECAB)
- Electronic Data Interchange (EDI)
Tapestry is a state-of-the-art rating, billing, and order management product suite p to support convergent products and enterprise order management. Installed and proven in North America, Tapestry meets the demands of the retail, wholesale, and complex business markets. Tapestry has been IPDR certified since 2002.
Tapestry is a registered trademark and is covered by the following U.S. patents: 6,456,986, 6,415,259, 6,240,422, 6,410,098, 6,463,439 and 6,415,298. For more information on Tapestry, please visit www.cgi.com/tapestry.
Founded in 1976, CGI is among the largest independent information technology and business process services firms in North America. CGI and its affiliated companies employ approximately 25,000 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in India and Canada. CGI's annualized revenue run rate is currently CDN$3.8 billion (US$2.8 billion) and at March 31, 2004, CGI's order backlog was CDN$12.0 billion (US$9.1 billion). CGI's shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the TSX Composite Index as well as the S&P/TSX Canadian Information Technology and Canadian MidCap Indices. Website: www.cgi.com.
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