Trade and Supply Chain Finance Technology

Building on its heritage and increasingly strong presence in Asia Pacific, Australia and New Zealand Banking Group (ANZ) is one of the world’s leading trade finance banks. Delivering trade services for 10,000 customers across 29 countries and processing transactions in excess of 30 billion Australian dollars annually, ANZ continues to emphasize the importance of expanding profitable trade and Supply Chain Finance (SCF) business as an integral part of their trade offering.

The Challenge
One of ANZ’s major challenges has been to improve service levels and increase the scale of operations, without adding costs.

In addition, ANZ has committed to helping its clients streamline SCF efficiencies wherever possible. Automation and process Web-enablement play key roles in delivering the required productivity and cost-efficiency enhancements.

How CGI Helped
ANZ leveraged CGI’s Proponix® solution to strengthen their market position and competitive advantage with a processing subsidiary called TradeCentrix.  Designed with a high performance operations architecture supported by robust technology solutions, TradeCentrix uses the global trade processing platform Proponix to combine in-house solutions, third-party systems, and outsourced services. 

The move to a common platform was driven by ANZ’s decision to centralize its transaction process on the TradeCentrix operations center located in Australia. ANZ outsourced the center’s underlying technology to CGI’s Proponix service.

Further, by leveraging the centralized nature of the Proponix ITFP, TradeCentrix and CGI have agreed to a development and release strategy for solution implementation.

The Results
By outsourcing to CGI’s Proponix service, TradeCentrix has achieved improved customer service and significant reductions in operating costs. In addition, ANZ derives several other business benefits, including:

• Predictable operating costs
• Transaction processing efficiencies
• New revenue opportunities

The bottom line: By using Proponix, ANZ is improving efficiency, increasing customer satisfaction, and laying the foundation for planned growth.

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