Insurance

Business services suite

To improve performance and differentiate services within a tight market, many insurance companies are transforming their operations to become more agile and efficient. An ever-increasing number of insurers are adopting business process outsourcing as a key strategy to achieve this objective.

A leading business process services (BPS) provider to the insurance industry, CGI combines industry expertise, technology capabilities and business process know-how to:

  • Understand and adapt to clients’ strategic goals, regulatory environment and unique requirements
  • Facilitate business growth by cost-effectively reacting to changing market conditions and introducing new products and services with speed and flexibility
  • Enable rapid entry into new markets and territories
  • Enhance customer, partner and employee relationships through interactive and secure channels
  • Increase productivity and reduce expenses and risk through automated business functions and streamlined customer service and operations
  • Provide service level agreements that carefully define and measure success
  • Offer global delivery options that create the savings, efficiencies and controls clients request

Key offerings

Through our BPS offerings, CGI expertly manages critical back-office functions for property and casualty (P&C), life and health insurance providers. From providing a single functional service, such as call center support, to delivering a comprehensive set of services, CGI manages the following functions:

Related services and solutions

As a leading IT services provider, CGI goes beyond its BPS offering to provide clients with broader capabilities and deeper expertise in areas such as consulting, training, systems integration and application management. We’ve also developed numerous proprietary solutions that address specific insurance needs.

  • Professional services, including business reengineering, technology consulting and Web development
  • Enterprise solutions, a portfolio of proprietary software and tools built specifically to improve the business of insurance

Also see