Framework services

Building a solid structure for data management

Every enterprise—whether in the private or public sector—has a wealth of information that, if used effectively, can drive business performance and results. The challenge is finding the best way to capture, manage, and deliver that information across the enterprise. Issues related to data quality, changing technology, shifting requirements, and a lack of standard systems and processes must be addressed, not to mention the ever present gap between needs and resources.

This is where business intelligence (BI) and enterprise information management (EIM) come into play. Both are critical for transforming data management into a strategic and competitive advantage. Based on our decades of BI and EMI experience, CGI’s Framework Services help clients build an effective enterprise-wide BI and EIM structure for business success.

What we offer

As part of our Framework Services, CGI offers a Business Intelligence and Enterprise Information Management Assessment that provides executive management with critical insights into the effectiveness of your organization’s current BI and EIM strategy, capabilities, and execution. This assessment also offers concrete and practical recommendations for implementing improvements.

Typically a 10-week engagement, the assessment provides the following:

  • Objective view of the current state of BI and EIM delivery in your organization, compared to expectations and business needs
  • Insight into best practices across various lines of business and IT departments⎯relative to each other and to industry best practices
  • Identification of challenges impeding effective BI and EIM delivery
  • Definition of an achievable future-state vision and clear measurements of success
  • Practical, actionable recommendations for process, technology, resource, and other changes to bring about the necessary improvements in BI and EIM delivery

In conducting the assessment, CGI consultants apply our proven assessment methodology, which includes a thorough survey of business and IT stakeholders, follow-up interviews, and an analysis of existing strategies and processes. When gauging your current state and developing recommendations, we focus on technology, processes, and people⎯not technology alone.

The value we deliver

Through our Framework Services, clients gain an understanding of the current state of their BI and EMI environment, gaps in effectiveness, and a roadmap for making improvements. Implementing this roadmap leads to the following benefits:

  • More strategic and effective information gathering, analysis, and reporting, resulting in increased business value
  • Process rigor, including well-defined and predictable processes and a well-defined governance structure
  • Reduce BI and EMI costs

Our expertise and experience

CGI’s BI and EIM practice is made of more than 4,200 professionals with expertise in the following areas:

  • Business consulting: organizational development, change management, business process design, and reengineering (including data quality, stewardship, and governance), business intelligence competency center design and development
  • Systems development and integration: Big data management, data warehousing, ETL, MDM, enterprise reporting, dashboards and mobile BI
  • Analytics and decision sciences: ad-hoc query, OLAP, predictive models, test and learn, statistical reporting
  • Technology: including Oracle, Teradata, SAP BusinessObjects, Cognos, SAS, Informatica, MicroStrategy and IBM Infosphere
  • Managed services: application, infrastructure and business process outsourcing, leveraging offshore, nearshore and onshore delivery

Our broad experience as both a consultant and a solution provider enables us to understand the business need, as well as what’s feasible technically. In addition, it encompasses a wide range of industries and projects, and includes a comprehensive methodology—the CGI Business Intelligence Framework—proven to deliver results.