Moving to the cloud raises unique contingency planning challenges. Cloud providers typically have multiple partners and/or customers with competing demands. In the event of a business interruption or disaster, where do you rank among your cloud provider’s priorities and what can you expect from it? Do your internal resources understand the cloud environment and their tenant obligations, particularly in the event of a contingency? If you’ve already written or are about to write a cloud contingency plan, here are a few “lessons learned” to keep in mind. More...