As companies move to the Software as a Service model, an increasingly common scenario is for them to proceed without involving their IT departments, creating serious cloud governance issues. IT is often approached when a technology-focused SaaS solution, such as a new e-mail or related collaboration tools, is required. However, when it comes to a more business-oriented SaaS solution, such as a new customer relationship management or HR system, SaaS vendors are often bypassing IT and approaching the business directly. More...

Security is at the top of IT executives’ concerns in adopting cloud computing. Almost every major study confirms this. At the time of this post, even our own informal poll on the CGI.com homepage has 55% of 2,400 respondents citing “security risks” as their biggest concern in moving to the cloud.Yet, amid these concerns, cloud adoption is ramping up, with the industry quickly weighing the risks and rewards, and learning how to best manage those risks.Case in point… More...

At CGI, we talk about the “complete cloud approach”—our formula for automated service management, appropriate service levels and solid transition planning. Today I’m writing about the concept of transition management, which provides a defined and transparent path to successful cloud computing implementations.Cloud transition planning is all about maintaining focus on moving applications and systems without service interruptions or security breaches—two often-cited concerns with the cloud model. More...

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