ARROW ELECTRONICS EXTENDS AND EXPANDS MANAGED SERVICES CONTRACT WITH CGI-AMS THROUGH 2008
Proven offshore and on-site application development and maintenance model to deliver increased customer support
CGI-AMS Inc., the wholly-owned U.S. operating subsidiary of CGI Group Inc. (TSX: GIB.SV.A; NYSE: GIB), announced today that its managed services contract with Arrow Electronics, Inc., a leading global provider of electronic components and computer products, has been extended through 2008. The scope of the engagement also has been expanded with additional CGI-AMS professionals collaborating with Arrow teams to provide increased support and improved customer service for Arrow end users. CGI and Arrow Electronics have been strategic partners in the area of application development and maintenance since 1997.
“At Arrow, we continually identify ways to be more efficient in servicing our company's needs,” said Robert Minicozzi, vice president, Applications Development, Arrow Electronics. “Working with CGI-AMS, we've implemented an onsite-offshore delivery model that enables us to continue to provide around-the-clock support for our employees in North America and Asia Pacific.”
The onsite-offshore delivery model allows US-based CGI-AMS resources to interface with Arrow project managers to better understand their business requirements and systems, and then share that knowledge internally with their colleagues in India. With CGI-AMS providing production support for off-hours, Arrow's technical staff is able to focus on more strategic activities.
“Our relationship with Arrow Electronics is built on a very strong foundation,” said George Schindler, senior vice-president, CGI-AMS. “We are very pleased to have the opportunity to continue teaming with Arrow to help them further meet their global technology requirements.”
CGI-AMS Inc. is the wholly-owned U.S. operating subsidiary of CGI Group Inc. Founded in 1976, CGI is among the largest independent information technology and business process services firms in North America. CGI and its affiliated companies employ approximately 25,000 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in India, the US, Europe and Canada. CGI's annualized revenue run rate is currently CDN$3.8 billion (US$3.0 billion) and at March 31, 2005, CGI's order backlog was CDN$12.9 billion (US$10 billion). CGI's shares are listed on the TSX (GIB.SV.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com.
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