Education

Technical/Admin

Product Direction: CGI Advantage Administration

(Technical/Admin)
116
Monday 9:45 am – 10:45 am
Type/Level: Update
CPE Subject Area: Specialized Knowledge and Applications
Duration in hours: 1.0 hour
Onsite credit: 1.0 credit

State and local governments require a powerful combination of standard, scalable technology and comprehensive, integrated, built-for-government ERP software. This session defines the underlying technologies that CGI Advantage is built upon, addresses current technology trends and provides a look ahead at future enhancements under consideration.

Learning Objectives

After completing this session the attendee should be able to:

  • Describe the CGI Advantage technology direction
  • Identify planning considerations for CGI Advantage upgrades
  • Identify planning considerations for strategic alignment of other planned information technology projects
  • Identify potential software license change and employee training planning considerations

 

Advanced Technology Topics in CGI Advantage Enterprise Resource Planning (ERP)

(Technical/Admin)
126
Monday 11:00 am – 12:00 pm
Type/Level: Advanced
CPE Subject Area: Specialized Knowledge and Applications
Duration in hours: 1.0 hour
Onsite credits: 1.0 credit

The session will introduce some advanced technical concepts related to modules being released as part of CGI Advantage release 3.10. Presenters will cover CGI Advantage Business Integration (ABI) and mobile applications. ABI includes a novel way of creating server clusters that provides high availability of integration services, as well as, fault tolerance (server outage). It also includes a fault tolerant task distributor that aims to increase processing throughput by distributing integration tasks throughout the server cluster. The CGI Advantage mobile framework incorporates advanced technologies like the Google Web Toolkit (GWT) for view rendering on the targeted smart devices while also adapting the existing presentation framework to expose new data services. Key technologies and architecture details, including security features, will be shared in this session.

Learning Objectives

After completing this session the attendee should be able to:

  • Identify fault tolerance and high availability aspects of ABI release 3.10
  • Have insight and background in configuring the clustering properties for ABI release 3.10
  • Identify how mobile apps connect to CGI Advantage data services to render content
  • Identify security aspects of the mobile apps and the data service

 

Advantage CSI: Computer Forensics for Troubleshooting CGI Advantage Issues

(Technical/Admin)
136
Monday 1:30 pm – 2:30 pm
Type/Level: Basic
CPE Subject Area: Computer Science
Duration in hours: 1.0 hour
Onsite credits: 1.0 credit

Application administrators are not only responsible for managing the CGI Advantage application, but are the first ones called when an end-user runs into an error. This session provides a demonstration on troubleshooting and resolving common technical application and configuration related problems such as null pointers, out of memory errors, certificate issues, exceptions, database errors, and other technical issues. Learn the tools that are commonly used for identifying and resolving technical issues within CGI Advantage.

Learning Objectives

After completing this session the attendee should be able to:

  • Define methodology and approach for troubleshooting CGI Advantage issues
  • Apply useful troubleshooting tools
  • Define the most common types of errors and how to approach troubleshooting for each
  • Define the approach for analyzing the health of each application tier
  • Define the approach for troubleshooting of batch jobs
  • Define the approach to pinpoint performance issues

 

Operational Excellence: Best Practices for CGI Advantage Operations

(Technical/Admin)
146
Monday 2:45 pm – 3:45 pm
Type/Level: Advanced
CPE Subject Area: Computer Science
Duration in hours: 1.0 hour
Onsite credits: 1.0 credit

Congratulations! CGI Advantage is live. What do you do now to keep things running smoothly? This session will cover operational best practices for CGI Advantage including backups, cleaning up files and logs, scheduling, monitoring your system, applying operating system and database patches, clearing out database data such as rejected/draft documents and job logs, and other operational tasks. We will also discuss key activities to be performed at different timeframes after go-live (3 months, 6 months, 1 year, 2 years etc.), so the administrators can schedule these activities.

Learning Objectives

After completing this session the attendee should be able to:

  • Apply best practices recommended by CGI and peers for database administration, system administration, and application administration in CGI Advantage for improvement at their own sites
  • Describe basic network administration tasks required for CGI Advantage

 

Turn Your CGI infoAdvantage Yugo into a Ferrari

(Technical/Admin, Business Intelligence)
216
Tuesday 9:45 am – 10:45 am
Type/Level: Advanced
CPE Subject Area: Specialized Knowledge and Applications
Duration in hours: 1.0 hour
Onsite credits: 1.0 credit

The CGI infoAdvantage software suite is a highly configurable, customized, multi-tiered business intelligence solution that runs on diverse platform configurations. It is often not monitored and tuned optimally. This introductory session provides an overview of the CGI infoAdvantage architecture that should be tuned and monitored to ensure that your system is running efficiently. Monitoring and tuning for both ETL and Business Objects reporting will be covered including Business Objects Auditor, database monitoring, database tuning, and Business Objects set up.

Learning Objectives

After completing this session the attendee should be able to:

  • Define monitoring areas and tools recommended for CGI infoAdvantage
  • Learn methodologies for tracking down performance issues
  • Understand basics of what must be tuned at the OS level, DB level, ETL level, and report level
  • Identify what items are required for reporting tuning issues to customer support

 

Reduce Your Total Cost of Ownership (TCO) with Enterprise Content Management (ECM)

(Technical/Admin)
226
Tuesday 11:00 am – 12:00 pm
Type/Level: Overview
CPE Subject Area: Computer Science
Duration in hours: 1.0 hour
Onsite credits: 1.0 credit

The session provides an overview of ECM including the market trends and best practices. We will discuss which CGI Advantage customers use ECM, how ECM can reduce total cost of ownership, and how CGI Advantage customers leverage ECM in their operations.

Learning Objectives

Upon completion of this session the attendee should be able to:

  • Define ECM
  • Identify the benefits of ECM
  • Identify ways to leverage ECM with CGI Advantage
  • Identify ways to reduce the total cost of ownership with ECM

 

Are You Secure?

(Technical/Admin)
236
Tuesday 1:30 pm – 2:30 pm
Type/Level: Advanced
CPE Subject Area: Specialized Knowledge and Applications
Duration in hours: 1.0 hour
Onsite credits: 1.0 credit

This session is intended to help security administrators better understand the advanced security features of CGI Advantage and position them to implement these mechanisms with confidence to the meet complex and evolving security requirements of their site. We will give practical demonstrations on how to leverage combinations of these features to satisfy site-specific requirements. With an emphasis on the CGI Advantage Financial Management and CGI Advantage Human Resource Management applications, this session is intended empower security administrators looking to move "beyond the basics" and put theory into practice.

Learning Objectives

After completing this session the attendee should be able to:

  • Describe how to apply "row filtering"
  • Describe how to apply "data field security"
  • Describe how to apply "organizational security"
  • Describe how to apply "user interface field security"

 

Mobile Computing Best Practices

(Technical/Admin)
246
Tuesday 2:45 pm – 3:45 pm
Type/Level: Intermediate
CPE Subject Area: Computer Science
Duration in hours: 1.0 hour
Onsite credits: 1.0 credit

Mobile devices, such as smart phones and tablets, are rapidly becoming a staple in our lives. This session discusses CGI's strategic direction for supporting mobile devices. Learn about the differences between native, hybrid and mobile web applications, mobile security, mobile user interface design best practices, mobile development & deployment best practices, monitoring, analytics and current trends in enterprise mobility.

Learning Objectives

After completing this session the attendee should be able to:

  • Define CGI's mobile device support direction
  • Apply concepts to plan for handling security of mobile applications
  • Define native, hybrid, and mobile web apps and demonstrate an understanding why CGI has chosen its strategy
  • Describe best practices in designing user interfaces for a mobile app
  • Understand mobile app development and deployment best practices
  • Identify tools and current trends in managing enterprise mobility