Contract types
- 68%
Management of IT and business
functions (outsourcing)
- 51%
IT services - 17%
Business process services
- 32%
Systems integration and consulting
We deliver.
Locally and globally.
With 31,000 members in 125 offices worldwide, CGI adheres to the fundamental belief that having a strong local presence with clients is critical to our joint success. This client-proximity business model combined with 6,000 professionals working in global delivery centers on three continents provide clients with a strong local presence and a best-fit mix of global sourcing. This model fuels our distinctive track record of on-time, on-budget delivery, which provides for an optimal mix of recurring revenue, repeat business and a backlog that delivers sustainable value to all of our stakeholders.
Business highlights (based on fiscal 2011 revenue)
Geographic markets
- 47%
United States - 47%
Canada - 6%
Europe and Asia Pacific
Targeted verticals
- 39%
Government - 26%
Financial services - 14%
Manufacturing, retail and distribution - 13%
Telecommunications and utilities - 8%
Health
Backlog of long-term
signed contracts
Our approach
Our services
and solutions
CGI has a comprehensive portfolio of offerings, including consulting, systems integration, the full management of IT and business functions, and 100+ proprietary solutions that improve all facets of our clients' operations.
Systems integration and consulting — strategic plans, system architecture, system development and implementation of business and technology solutions
Application management — day-to-day maintenance and improvement of clients' business applications
Infrastructure services — comprehensive infrastructure management capabilities that adapt to clients' unique business needs and service priorities
Business process services — management of back-office business processes to streamline operations
Proprietary solutions — large portfolio of 100+ mission-critical solutions that reduce costs and create operational efficiencies
Our go-to-market
approach
We understand it's how we deliver our services that make us a partner of choice. Our business approach puts clients and their results first.
Client-proximity business
model — organizes operations around metro markets, allowing us to be deeply rooted within clients' business communities and accountable for project success
Industry expertise — fuels our deep understanding of clients' realities to implement solutions that improve and transform their business environments
Unique global delivery options — combines onsite responsiveness through our local offices with remote delivery capabilities through CGI's onshore, nearshore and offshore centers of excellence
Quality processes — ISO 9001-certified operations ensure a high level of client, member and shareholder satisfaction and CMMI Levels 3 and 5-compliant global delivery centers provide agile, high-quality delivery
Our
markets
CGI offers its end-to-end services to a select set of economic sectors in which we have deep business and technical expertise. This allows us to fully understand our clients' realities and to have the know-how and solutions needed to advance their business goals.
Government — helping hundreds of federal, provincial, state and local governments across the U.S., Canada, Europe and Australia
Financial services — helping leading institutions, including most major banks in the Americas and Europe as well as leading property & casualty and life insurers
Manufacturing, retail and distribution — helping global leaders from multiple segments and channels, including over 250 retailers
Telecommunications and
utilities — helping global telecom providers and over 60 utilities in North America and Europe
Health — helping more than 1,000 healthcare facilities, including 250+ hospitals and departments of health, and major health insurers
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